Our people

Rosemarie Pham had just been promoted to supervisor in her business unit on the Health Solutions team, recently completed a master’s program, was engaged to be married, and was one week away from graduating from Ready to Lead when the unexpected happened.

Blue Shield celebrates customer service appreciation week with a lineup of events and daily themes to salute our people for putting our mission and values into action.

Meet Alvin, a Pharmacy Benefit Analyst who works with Blue Shield of California at our Oakland headquarters. He’s a firm believer that through helping one another all of us can create tremendous impact in the world.