Our Hiring Process

Applying for a job can be both exciting and nerve-racking. We strive for full transparency in the recruiting and interviewing process so you can bring your whole unique self to our team. Here are a few tips for when you're ready to take the next step.

We want you to succeed

Here's what you can expect once you apply for a job at Blue Shield of California

Submit an application

Our Talent Acquisition team will review your application. If your skills and background meet the expectations of the role, they will be in touch to move you forward in the hiring process. If you're not selected, we encourage you to stay in touch by joining our talent community.

Talent advisor video interview

A Blue Shield Talent Advisor will reach out and set up a time to learn more about you and answer any questions you may have regarding the position. 

Hiring manager video interview

After the screening interview with the Talent Advisor, the hiring manager will speak with you in-depth about the role and will assess your skills and interest.

Panel video interview

After the hiring manager interview, a panel interview will be conducted to further assess your qualifications and participate in conversations focused on Blue Shield's mission, values, and skills necessary to perform successfully.

Decision stage

The hiring team will meet to debrief. If an offer is or is not extended, you will be notified by the Talent Advisor.

New hire onboarding

Congratulations on accepting the offer! Our Talent Acquisition team will assist you with onboarding, from conducting background checks to requesting a new laptop.

Frequently asked questions

What’s the best way to apply for a position at Blue Shield of California?
Search and apply for a job on our careers site. Once you have created your profile, you will be able to search and apply for other roles. You are also able to set-up job alerts.
Do I need to re-enter my personal information every time I apply to a role that I am interested in?
If you save information in your general profile, the system will automatically save and populate your information for future submissions. We encourage updating your profile when there are changes to your job history.
How can I request accommodations for the submission process?

We are committed to providing reasonable accommodations to persons with disabilities throughout the hiring process. Applicants or candidates who need a reasonable accommodation to complete an application, participate in an interview, complete a pre-employment requirement, or otherwise engage in the hiring process should complete this form. If an accommodation is needed for a scheduled interview, the interview may need to be rescheduled to allow time for review. Supporting documentation may be required.

I did not receive a confirmation email after submitting my application. How can I confirm the submission went through?
When logged in to your general profile, you can view your submissions by going to the "My Jobs" page and looking at the first tab, "My Submissions." If the submission process was completed, the job will show up under "Completed Submissions." If the submission is in progress, it will appear as a “Draft Submission.”
I submitted my application. Why have I not heard back from a recruiter?
Due to the high volume of submissions we receive, we cannot contact each person who applies for a role. If your skills and experience appear to match the requirements of the position, a recruiter may contact you.
When uploading attachments (resume, cover letters, portfolios, etc.), what are the file types requirements?
You can upload an attachment in any of the following file formats: Word (.doc, .docx); Excel (.xls, .xlsx); Rich Text Format (.rtf); Hypertext Markup Language (.htm, .html); Portable Document Format (.pdf); and Text (.txt).
How do I make sure the Talent Acquisition team will see the relevant resume and/or cover letter for a specific job submission?
We encourage you to keep an updated resume, cover letter, portfolios, etc. in your general profile so that the most recent and relevant copies are being reviewed by the Talent Acquisition team.
Does Blue Shield of California hire students, interns, and new graduates?
Yes! Blue Shield offers programs and opportunities to students and recent graduates. Learn more about our programs
Does Blue Shield of California have an employee referral program?
We do have an employee referral program and encourage employees to submit referrals for specific positions. Employees will receive referral bonuses for hires made through referrals. We also encourage prospective candidates to reach out to friends and/or former colleagues who work at Blue Shield and request that they submit a referral on their behalf.
Will the personal information that I provide on your careers site be shared with third parties?
Your information will never be shared with third-party vendors without your authorization. Candidates who receive an offer of employment are required to complete a background check with our external vendors. Our vendors are required to keep your information secure and confidential.
I’m experiencing technical difficulties with the career site functionalities (i.e. logging in, job search, completing an application, etc.). How do I get help?
Please contact ORC.Admin@blueshieldca.com and explain what difficulties you’re experiencing. A member of our team will respond and offer assistance in a timely manner.